Home-Based Personal Care Assistant – NQF Level 2

Turn your care experience into a recognised qualification

Develop the practical skills and foundational knowledge needed to provide safe, respectful and compassionate personal care under professional supervision.
 Available in Cape Town and Johannesburg only
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Practical Preview: Supporting Personal Hygiene with Dignity

Why Study at Care College?

QCTO Accredited

Earn a nationally recognised NQF Level 3 qualification.

Flexible Learning

Learn through our digital platform with scheduled practical training.

Personal Support

Receive guidance from experienced facilitators throughout your studies.

Transparent & Affordable Payment Plans

No surprises, just flexible payments designed around your budget.

What does the course entail?

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Frequently asked questions

What are your Entry Requirements?  

Entry requirement: Grade 9, NQF Level 1 or an equivalent recognised qualification.

For Foreigners: We welcome foreign nationals who wish to study with CareCollege. Applicants must provide:

A valid passport
A valid study visa
SAQA evaluation for foreign qualifications. 

Please ensure your documentation is valid before enrolling, as compliance with South African immigration regulations is the responsibility of the applicant.

Who accredits this program, and what level is it on the National Qualifications Framework (NQF)?

The program is accredited by QCTO and is at NQF Level 2, making it a recognized and valid qualification.

How long is the course duration?

The programme is structured to be completed over approximately six months, including knowledge learning, practical skills and workplace experience.

Can I progress to NQF Level 3?

Yes. The NQF Level 2 qualification provides a foundation for progression to the Occupational Certificate: Home-Based Personal Care Worker at NQF Level 3, subject to the applicable admission and registration requirements.

How is this qualification different from other home-based care courses?

This is a QCTO-accredited occupational certificate, listed on the National Qualifications Framework (NQF) at Level 2. Most short courses or certificates from NGOs or small training centers are not registered on the NQF, and may not be recognized for formal employment or study progression.

Can I work after completing this qualification?

Yes. Once you have completed all requirements and passed the EISA, you may work as a Home-Based Personal Care Assistant in private homes, home-care agencies, retirement villages, residential care facilities and community-care organisations. You will provide routine personal and emotional support under appropriate professional supervision. This qualification does not qualify you as a nurse or permit independent clinical practice. Employment is subject to the requirements of the employer.

Do I need to find a Workplace for My Practical Training?

Yes. Learners must have access to a suitable care workplace and an appropriate workplace supervisor to complete and sign off the compulsory workplace activities.

What is the EISA exam?

The EISA exam is administered as a final evaluation of your competencies. It tests both theoretical knowledge and practical application. Passing requires a strong understanding of the course material and proficiency in applying HBC principles in real settings.

What happens if you fail the Eisa?
If you do not pass, you’ll have the opportunity for remedial support and, a chance to retake the assessment. We’re here to help ensure you succeed.

How do I access learning resources and support systems?

Learning resources are available through our online portal, library. You can also reach out to tutors and your community of students as needed to support you through your learning journey.

Will I receive a formal certificate upon completion?

Yes, you will receive a certificate of attendence through CareChamp College and your official qualification certificate will be received by QCTO 3 months after completing your EISA. 

Are there any additional costs for materials, books, or exams?

There are no additional costs for textbooks, practical materials, and exams as this is included in cost.

Is there a specific code of conduct or behavior policy for students?

Yes, all students must adhere to our code of conduct, which emphasizes professionalism, respect, and ethical behavior. Please read through our code of conduct here.

When do your intakes take place for HBC?

We have intakes year-round and our digital platform provides great flexibility in learning access.

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